Refund policy
Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original condition, with tags and packaging intact. Proof of purchase is required.
To initiate a return, please contact us at [your contact email] with your order number and reason for return. If your return is accepted, we will provide instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Non-Returnable Items
Certain types of items are non-returnable, such as:
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Gift cards
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Digital downloads
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Final sale items (if marked as such)
Exchanges
If you received a defective or incorrect item, we will gladly replace it. Please contact us within 7 days of delivery for assistance.